Privacy policy
Privacy Policy
Last Updated: [8/14/2025]
At Lelan Curtains Trading, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, lelancurtaintrading, and our services. By using our website or services, you agree to this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, and payment details provided when placing an order or contacting us.
Measurement Details: Room measurements and other specifications for custom-made curtains and blinds.
Website Usage Data: IP address, browser type, and pages visited to help improve our website experience.
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders.
Communicate with you regarding your inquiries, orders, or after-sales support.
Arrange measurement and installation appointments.
Send service updates, promotions, and offers (only with your consent).
Improve our products, services, and website.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
Service Providers: Delivery teams, installers, and payment processors who help us fulfill your orders.
Legal Authorities: When required by law or to protect our rights, safety, or customers.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Withdraw your consent for marketing communications.
To exercise your rights, please contact us at Hk125243@gmail.com or +971 52 627 2096.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
📞 +971 52 627 2096
📧 Hk125243@gmail.com
