Terms and Conditions
Terms and Conditions
Last Updated: [8/14/2025]
Welcome to Lelan Curtains Trading. By accessing or using our website, lelancurtainstrading, and our products or services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
1. Services Provided
We specialize in providing high-quality curtains, blinds, and related installation services across the UAE. All product descriptions, images, and specifications on our website are for reference only; actual products may vary slightly due to fabric batches, lighting, and measurement differences.
2. Orders and Payment
Orders can be placed via our website, phone at +971 52 627 2096, or email at Hk125243@gmail.com.
All custom-made products require full or partial advance payment.
Prices are subject to change without prior notice; confirmed orders will not be affected by subsequent price changes.
3. Measurements and Installation
Customers are responsible for providing accurate measurements unless measurement services are booked with us.
Installation dates are scheduled by mutual agreement and may be rescheduled in cases of unforeseen circumstances.
4. Returns and Refunds
Due to the custom-made nature of curtains and blinds, returns and refunds are generally not accepted unless the product is faulty or significantly different from the order placed.
Any claims must be made within 7 days of delivery.
5. Warranty
We offer a warranty on manufacturing defects for a specified period (details provided on your invoice). The warranty does not cover damage caused by misuse, improper installation (if not installed by us), or normal wear and tear.
6. Limitation of Liability
We are not liable for:
Any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Delays caused by external factors beyond our control, such as supplier issues or transportation delays.
7. Intellectual Property
All website content, including text, images, and designs, is the property of Lelan Curtains Trading. You may not copy, reproduce, or distribute our content without prior written consent.
8. Privacy
We respect your privacy and only use your personal information to fulfill your orders and improve our services. Your information will not be shared with third parties without your consent, except where required by law.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
📞 +971 52 627 2096
📧 Hk125243@gmail.com
